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Warranty Information
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BlackflyWarranty Information

We warrant to the original purchaser that our products are free from defect and manufactured to the highest quality. We ensure, through our quality control procedures, that all of our products reach the original purchaser in perfect condition. In the event that there is a manufacturing defect with the products, and subject to the conditions below, we will agree to accept the defective product and provide the original purchaser with a replacement.

Warranty and Conditions:
This warranty is valid provided that the original purchaser owns the product. The warranty terminates immediately in the event that the original purchaser sells or in any way transfers the product to a third party. This warranty shall only apply provided that the original purchaser uses and maintains the product in accordance with the user manual included with the product at the time of purchase. This warranty does not cover general wear and tear, accidental damage, willful damage, misuse, improper care or alteration, and, subject to any governing statutory requirements, excludes damages from incidental and consequential loss.

All warranty returns shall be sent to us at the original purchaser’s expense. Similarly, all products will be returned to the original purchaser at its expense. There will be no charge for inspection or the return postage. The warranty shall not be processed until the product is received by us. If, after inspection, we conclude, at our sole discretion, that the product is defective in materials or workmanship, we will, at no expense to the original purchaser, repair or replace the product, and return the product to the original purchaser, subject to the cost of shipping identified above.
Except for the express warranty stated within, we make no other warranties with respect to the product, express or implied, including but not limited to merchantability or fitness for a particular purpose.

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